Tom
5/5
I have had on and off back pain for the last 6-7 years, last year it got dramatically worse and i began to get nerve pain and loss of sensation in my legs and feet, I attended A&E for this and after having an MRI done was advised that there was no obvious cause for my symptoms. I was then offered a referral to a pain clinic so I could be prescribed strong opiate painkillers long-term, I declined this referral - I didn't want all the problems that came with that alongside whatever problems lay in my back. Unfortunately I was not in the financial position to seek treatment outside the NHS at this time.
My symptoms got better because I reduced my activity levels and lowered my hours at work. The pain never left but became tolerable. Recently it started getting much worse, my financial situation has improved and I got in touch with Rock Chiropractic Centre as they had the best reviews in the area and were offering an initial consultation at a 50% discount. I was greeted by Beverley over the phone and after explaining my symptoms - to my amazement she booked me in for an appointment the next day! The communication of the staff at Rock Chiropractic is excellent, Beverley was extremely warm and welcoming and this brilliant attitude came across to me as very authentic - not put on for the sake of customer service.
Upon arrival for my assessment I was greeted by another member of the reception team who shared Beverley's warm attitude and was promptly seen by Dr Firas. During my examination I went over my symptoms and had x-rays taken. Dr Firas was very attentive, professional and I got the impression that he has a genuine passion for helping people. I also have to mention that his communication skills are excellent. During the physical examination he took great care to make sure I was comfortable and explained everything he was doing and his reasons for doing them. As someone who gets nervous about doctors visits my experience here is by far the best experience I have ever had.
I was booked in again the following day for my results, care plan recommendation and first adjustment. Dr Firas went into great detail about the cause of my pain and his recommendations for treatment. I was recommended Chiropractic and Physio treatment, I explained that I wasn't sure if I could afford both routes of treatment and Dr Firas was very understanding and suggested we start with the chiropractic treatment and re-assess the need for physio around the halfway mark. Then it was time for my first adjustment.. Which was an immediate relief! I felt years of stiffness and soreness slowly start to be undone although I could tell that there was still a long way to go. I couldn't help but laugh in relief and I walked home with a massive grin on my face.
Since then I have had 2 more adjustments with Dr Firas, each one being more dramatic - both in sound and relief! After my second adjustment we started traction and wedge treatments to improve my posture and re-align my spine correctly. Dr Firas answered any questions I had very clearly after careful consideration and gave detailed explanations alongside his advice. I was also given advice on habits outside of treatment to support my progress including sleeping positions, correct manual handling etc.
If you are suffering from poor posture or recurring back pain like me, I highly recommend visiting this clinic for an assessment. I do not want to say anything negative about the workers in the NHS because I really believe they do the best that they can with the resources they have, but unfortunately I don't think they are able to give the same level of treatment with the pressure they are currently under. Treatment is also not as expensive as I thought it would be!
In the short time since I began my treatment I have noticed a massive improvement in my general mood, my ability to relax, my quality of sleep and my energy levels throughout the day. It really has improved every aspect of my life in such a short time and I am extremely grateful to the team at Rock chiropractic.
