Care To Listen - Croydon

Jonathan

Would not recommend. They ignore emails, and when I called to check 3 weeks later, they told me because I was an nhs patient they won’t help today and then hung up on me.

This has been replied to, I was told the service would offer me an appointment by phone, they did not. They offered two slots when I was away and kept threatening to remove me from the services.

Ellesse W.

Great experience here. Counsellors are great, the environment is quiet and peaceful. It provides a nice calming atmosphere and safe space to talk privately.

Becky W.

They seemed nice but I paid £20 for a triage appointment (which was running 30 minutes late), was told I'd hear from them in a couple of weeks, and heard nothing for two months. Then I got a call from them two months later asking to confirm a slot with me - by that time I'd sorted myself out with something else. I wouldn't mind about the delay if I hadn't wasted £20.

Stu D.

I've had a excellent experience with Care To Listen over the last few years. Initially as an NHS referral to the listening service, and subsequently as a paid client. The staff have been helpful, and the therapists skilled and compassionate. Recommended.

snow F.

No one can erase one's negative mental health apart from ourselves which is better than addictive medication that will not cure but supress symptoms. Never taken medication as it will sure trigger other illnesses. Just be mindful that praising, looking out for one another and being kind and respectful instead of crushing each other down is better than swallowing hundreds of damaging tablets per year. If you feel down, alone and depressed remember the little 'we think have' is a lot, lot more than what others around the world have. Be grateful for what one has because many bedridden and housebound wish so much they had our problems. Keep going, keep smiling and do something for you today. Blessings!

Kristel C. (. G.

Warm and friendly counseling service. I recommend to everyone I know as our emotional health is too often neglected. This is the perfect way to detox your mind as they have a range of counselors to suit your style and budget. Forever grateful.

Jennifer H.

Omg! Words can't describe but I'll try my best. I've never wanted or thought I would need this but my doctor referred me. I was so down, I thought there was no hope anymore. I've always been cagey, never showed my feelings ( thought that made me stronger ). I was hiding so much! I've always thought how can opening up to someone will ever help what's going on in my head but over time talking to Naomi I've released so much stuff I never thought I would ever would and it just stayed in the safe room. No one else would ever know what you think or felt about anything present or passed . Over the 9 weeks I've become the best person I can be. I'm so thankful for Naomi. I've had so many lightbulb moments that I would say have changed my life . I would never touch someone who wasn't family but now I cuddle work colleagues. From someone 9 weeks ago who hated taking to people,( I was a cagey waitress ) I'm so happy, relax, talkative and such a better person i can't put in to words I'm only thankful to Naomi. Thank you so much, Jennifer Harris.

Luthuli

Couldn’t fault the service received at CTL. The team were very helpful and supported me when I needed it most. Thank you Care To Listen